I was very pleased with the service that Rennie provided. There was some confusion surrounding the installation of a hitch on my Enclave and Rennie quickly straighten out the situation. In the end, his ""go the extra mile"" service earned my trust and I'll be sure to call on him for future service needs.
I also want to express my gratitude to Humberto (Hummer), the technician who helped install my hitch mounted cargo carrier. Despite the vagueness of the product instructions, Hummer got the hitch installed and did so with a cheerful attitude (I would have been totally frustrated!).