I adore Flaco's Tacos, I do. I dine at the south loop location and have never a bad thing to say, the food is fantastic and service is pretty food. However, I do feel bad in that this review cannot say the same for delivery service. Over an hour late and our food was way cold by the time it was received. I called in several times before it arrived and was assured the driver was on his way. Worse off, when he arrived, my friend who picked it up said he passed off the meal and then asked "So are you going to tip or no?" C'mon guys, your food is SO GOOD! That's why I couldn't bring myself to go lower than 3 stars. Delivery service? Ugh...I wish the manager said more than just "sorry about it, thanks for your patience."