We love Dr. Aarons. He has worked hard to help our family get my son's asthma under control for over a year now. He is very professional and kind. However, because of a bad experience with a staff member, we don't plan to come back. When calling for medical advice when my son was sick, a staff member was very condescending and rude. Exact words were, ""We don't see sick kids, we are SPECIALISTS."" When trying to talk to her more, I was interrupted three times. Therefore, I was blocked from making an appointment when my child was better, couldn't ask if medical info. from another doctor was given to Dr. Aarons, etc. Really feel like that was handled inappropriately. We will be seeing an ENT doctor who sees sick children because we really need a specialist...one who has staff members that care about us.