I've always found the employees very helpful when I've taken my car here and haven't felt that I was ever taken advantage of. They are quick and can normally do repairs and service in a day or less, sometimes only a few hours. They offer a wide range of services as well as tires and work on all makes and models. Coupons are often available either in the mail or on their website, which is nice. Convenient location allows you to drop off your car and shop at the mall while you wait. It is easy to get in and out and they have a waiting area with a TV if you are getting a quick service. Good choice for car repairs!