I have patronized this firestone ever since I moved to So Cal, and never really had a problem. I dont change my own oil anymore, so I have them do this service and some other minor ones on both mine and my wife's car. They dont try and upsell me things, and I appreciate that.The only thing is it can take a while to get work done here. Definetly always call ahead, even for an oil change. Theyill give you a time that day thats always reasonable to bring it in.
Pros: decent guys who do what you need and dont try to upsell
Cons: Can take a while to do the work.