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Firestone Complete Auto Care - 8 Reviews - 10515 N Mopac Expy P, Austin, TX - Auto Parts Reviews - Phone (512) 879-3338

Firestone Complete Auto Care

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10515 N Mopac Expy P
Austin, TX 78759
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(512) 879-3338
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Firestone Complete Auto Care - Austin, TX

Reviews

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Best

Why does it seem like people only complain publicly and not spend more time talking about their good experiences??\r \r We had a GREAT experience with Recar & Associates! In al...

Worst

** The photo is what happens when you ask Recar to trim long branches from a tree in the front yard, so they don't hang over the roof. Instead, someone came and cut all the limbs...

** The photo is what happens when you 6/11/2012

** The photo is what happens when you ask Recar to trim long branches from a tree in the front yard, so they don't hang over the roof. Instead, someone came and cut all the limbs off. The next day, they showed up again (no appointment, no call) and removed the rest of the tree, right down to the grass. This had been a big, healthy 46-inch diameter tree. The yard looks HORRIBLE now!!** Pros: null Cons: null more

worst real state company ever 8/20/2011

They should be put out of business. The resident service coordinator is unefficient and rude. They do not help at all, they threaten their clientelle and take advanteage of honest people. I hope they rot in hell. more

Ditto 11/23/2010

I agree with the previous 2 reviewers. If this business has good customer service, it must all be on the side of the business owners, not renters. more

ReCar & Assoc. Great Job. 7/29/2010

Dear Mr. Fedro\r Having several rental properties and having worked with several management companies in several states, I have to say that yours is the best.\r I do not know where you found Stephanie Hill but she is fantastic, and I hope that you can keep her. Your staff members really do make the company; she does what a management company is supposed to do, take the stress and worry off the landlord, and gets the job done quickly and efficiently. I am amazed when I call to say I have had a violation for weeds from the HOA and she has already arranged for someone to go out there so it will be all nice for the new tenants. Your staff found me new tenants really fast, which I really appreciate in these hard times. \r I do not normally write these notes when I see exceptional service, but I felt this had to be said to Stephanie?s supervisor, especially since your switchboard mentioned that she was doing the job of someone off sick this week and still managed to be so pleasant. I myse more

Old rants don't help...We had a GREAT experience, so something got better!! 7/16/2010

Why does it seem like people only complain publicly and not spend more time talking about their good experiences??\r \r We had a GREAT experience with Recar & Associates! In all fairness, they explain from the beginning that Tenants have more responsibility in renting a house than an apartment. When Tenants don't take care of things they are supposed to, they get charged for it - THAT IS VERY FAIR! They gave us a Tenant Handbook, had resources on their website, and sent me a Cleaning Checklist for our move out preparation. I haven't had another management company that was this thorough.\r \r And to top it off, WE RENTED ANOTHER HOUSE FROM RECAR AND CONTINUE TO BE HAPPY WITH THEIR SERVICE! \r \r People, you need to get over your issues. Complaining about something that happened years ago is silly. Did you ever stop to think that maybe companies change and improve services, and that employees also change? Put more energy into being positive more

Recar: Reaching for Your Money 1/13/2010

Still nursing a grudge many years down the road as I hired this company when I was a "green" landlord. GET THIS: my a/c went out at my duplex; they hired a company to replace it at an exorbitant cost and then tried to charge me for a "Spring A/C cleaning and check-up" a few months later. Needless to say, I DID not pay, because it was not ethical, and I would not use them again or recommend them to anyone else. more

Horrible Customer Service, Horrible Communication, and in general a Horrible Company 4/2/2008

First of all Recar had to do nothing to get us into this lease property. I met with the previous renters, scheduled a time to come see the property and called Recar to set everything up. Once they had our deposit it was horrible. We had to go in for an orientation where they told us that our concerns were not important like not having the house rekeyed or garage door openers from the last tenants so someone else had access to all of our belongings. I had to raise hell in order for them to get a locksmith out any earlier than 7 days. We still didn't get our garage door openers for another week. We also had to schedule the cleaners to come on a weekend after we moved in because they didn't clean the property before hand. Maintenance issues are handled very poorly. We had to wait 4 months for them to replace a light globe that the maintenance people broke fixing our ceiling fan. Then when our microwave went out they wouldnt replace it. All in all they are horrible in customer service, horrible in communication, and a horrible management company. If I didn't like the house or the neighborhood as much as I did I would absolutely move out at the end of my lease. Pros: I am only leasing so I will never have to deal with these people again. Cons: Poor everything, go in with low expectations and they will still not meet them. more

HORRIBLE!!!! 3/22/2007

As a business, they have no concept of customer service! They treat you like dirt and beware - they charge you for certain maintenance requests - instead of passing the bill to the owner, they pass it to the tenant! They don't return phone calls, so you have to stay on them if you have an issue.....which mine have STILL not gotten resolved. We were hoping to live here for 2-3 years, but will probably move when our lease is up just so we won't have to deal with Recar & Associates. Pros: None that I can think of Cons: Customer service, unfriendly agents and staff, they lose paperwork, maintenance charges-even for renters more
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Owner Message

  • Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake service, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust — all of which add up to a total car care experience. Services/Products: Tires, Batteries, Brakes, Oil Change, Alignment, and All Auto Services. • A/C Service • Air Filters • Alternators • Auto Heating & Cooling Services • Brake Pads • Brake Services • Bridgestone Tires • Car Auto Batteries • Car Auto Inspections • Car Auto Maintenance • Car Auto Wiring • Climate Controls • Cooling System Parts • Disc Brakes • Engine Repair • Engine Services • Engine Tune-Up • Firestone Tires • Ignitions • Minor Repairs • Radiator Service • Radiators • Repair Services • Rotors • Spark Plugs • Starters & Ignitions • Starting & Charging Services • Steering & Suspension Services • Tire Repair Services • Tires Service • Transmission Service • Tune-Ups • Vehicle Inspection • Vehicle Maintenance • Wheels"

Additional information

  • Hours:

    Sun 9am-5pm, Mon-Sat 7am-7pm
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    Austin Hills, Aqc Commercial Subdivision, Austin, North Burnet, North Burnet - Gateway
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