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Finish Line Car Wash - 2 Reviews - 3516 Clarks River Rd, Paducah, KY - Car Wash Reviews - Phone (270) 575-4990

Finish Line Car Wash

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3516 Clarks River Rd
Paducah, KY 42003
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(270) 575-4990
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Finish Line Car Wash - Paducah, KY
Finish Line Car Wash - Paducah, KY
Finish Line Car Wash - Paducah, KY

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Took my car to Finish Line for expensive detailing. I will never return or recommend them. Overall, the car was cleaned well inside and out. BUT, three fatal flaws in service. (1)...

Poor customer service and detail job 4/1/2012

Took my car to Finish Line for expensive detailing. I will never return or recommend them. Overall, the car was cleaned well inside and out. BUT, three fatal flaws in service. (1) They emptied the glove box and console contents into one plastic bag and put in trunk. The bag contained some liquids that then leaked on the other material in bag, including my GPS. (2) They washed the mats and put wet mats in trunk and closed it. The wet mats resulted in condensation inside trunk and getting other trunk contents (books and sensitive items) wet while car waited for pickup. (3) When I brought these two matters to manager?s attention, she did NOT listen and accepted none of the criticism, but defended her service without compromise. Due to the flaws in their service process, and in particular the attitude of the manager, I do NOT recommend this business to my friends. Too many other companies value quality service for me to try this one again. This management does not care about customer val more

Bad Customer Serivce and Detail Job 4/1/2012

Took my car to Finish Line for expensive detailing. I will never return or recommend them. Overall, the car was cleaned well inside and out. BUT, three fatal flaws in service. (1) They emptied the glove box and console contents into one plastic bag and put in trunk. The bag contained some liquids that then leaked on the other material in bag, including my GPS. (2) They washed the mats and put wet mats in trunk and closed it. The wet mats resulted in condensation inside trunk and getting other trunk contents (books and sensitive items) wet while car waited for pickup. (3) When I brought these two matters to manager?s attention, she did NOT listen and accepted none of the criticism, but defended her service without compromise. Due to the flaws in their service process, and in particular the attitude of the manager, I do NOT recommend this business to my friends. Too many other companies value quality service for me to try this one again. This management does not care about customer values and complaints. Good luck if you go there! more
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 A clean car is a happy car!

Owner Message

  •  4 Different Levels of Service - Ranging from 5 minutes to 5 hours. From $5 to $150.

    Exterior Washing - Quick -Convenient & Quality. Ride Thru - takes only about 5 minutes. This Wash & Go allows to to stay with your vehicle, pay in your car and leave. For those that like the finished look of a towel dry can also choose that option. (only takes two or three minutes longer).

    Full Service Car Wash - (Average Time is approx 16 mintutes) Traditional pull up and get out while we take care of the work. Vacuum, Windows, Wash, Tire Shine, Dash / Door Panel Protectant and many other things available while you wait.

    Express Detailing - Somewhat new to the area. No Appointment needed and does a great job especially for the money. Takes only about 15 minutes in addition to your wash. Vehicle can be Waxed, Carpets & Mats Cleaned, or Interior Super Clean. This is perfect for the vehicle that needs a little more than a full serve wash but doesn't need a full detail.

    Full Service Detailing - Starting around $59.95 on up. Requires an appointment and takes an hour or two on up. Waxing, Polishing, Buffing, Full Interior Detailing, Claying, Boats, RV's, Engines, and much, much more.  
     

Additional information

  • Hours:

    Monday-Sunday
  • Payments:

    Master Card, Visa
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