As my husband and I are from Australia where things are done differently, Michael was instrumental to our understanding of the America housing market. We relied heavily upon his advice and opinion, we really trusted him especially as he became familiar with our persona, likes, dislikes and needs. Michael always followed through with his promises and we found was always willing to go out of his way to show us a house. At times when I asked to see a house I may have had to have waited until the next day as he was already busy with other things, but usually I got him in the AM the following morning, but saying that we did get to see a lot of houses the same day I asked to see them which was so helpful as I am incredibly impatient. We asked a ton of questions (again as we are foreigners) and he was very happy to answer them every single time without hesitation, complaints and gave us very appropriate responses and explanations. I found the home we purchased, it just so happened to be the weekend Michael was out of town for a family event. We were able to quickly set up a viewing (then a second for my husband), then an inspection with other members of the Findwell team, they were super helpful and very quick to organise what I needed. Michael was at the house on the Monday for the house inspection where we asked his personal opinion on the house and he was on the same page as us, that we found a good one. We were always worried about paying to much as this housing market is just insane here, however as nervous as we were about what we offered, seeing the other offers at the end, we know Michael was spot on with what he advised us to do. We actually came in second, but the winners changed their minds so we were next in line and were incredibly happy about that. Yes we would use Michael again for sure, with him its like talking to your friend who is very qualified to give his advice, we were very comfortable with him (we actually left another company for Michael).