Every time I go, it's crowded! And some people are friendly and cool with it, and others get kind of grumpy. However this leads to a great vibe for studying, writing, chatting with a friend, whatever.
The coffee is very good, and there are plenty of delectable dishes and sweets to go with it. The staff is kind of hip, but not in a "follow-the-leader" kind of way; they are definitely feeling their own groove.
The bathroom situation needs some work--they need more of them and/or to clean more frequently.