The last time I visited Fiesta was literally the last time I will ever get my hair done there. I wanted a body wave and the woman who was doing my hair wasn't paying attention to anything she was doing. She chatted with co-workers, took a cigarette break, etc..., with me sitting in the chair the entire time. The perm didn't take (she said she would re-do it free of charge). As she was rinsing, my hair started falling out in chunks. Fortunately not too much came out. Rather than just stop, she offered to trip my hair a little to see if that would make it look a little better. It didn't work. When I was finished, she tried to charge me for the perm. I said no, it didn't take and it ruined my hair, and then she tried to charge me for the cut! I refused and the manager said I could come back in 6 weeks for a free perm. Whatever. I won't go back again.