This is a casual salon with talented people working in it. However, they overbook, overcharge, and tend to spend a lot of time talking about how great they are. Their prices for their top stylists are very high. Assistants do the washing, mixing, drying, and styling. The stylist has forgotton to color my hair--I had to remind him--another time he started to put on all-over color instead of highlights. For the money, I expect the stylist to at least read the little index card with my information on it. The trainees who do comb out are often not good at all and I have twice asked for a restyling from the senior stylist. This makes me feel like a nuisance. I've gone to the salon about 5 times, but I'm not going back. Cost of highlights, cut, and 2 products was $280. As a college professor, I can't afford it. The cuts were good, but I always felt ripped off. I just can't make myself go back. The owner seems to be very full of himself, I'm sorry to say. If the price were reasonable, I might put up with the mediocre treatment.