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Ferguson Bath, Kitchen & Lighting Gallery - 6 Reviews - 400 Lynnway, Lynn, MA - Home Décor Reviews - Phone (781) 592-1200
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Ferguson Bath, Kitchen & Lighting Gallery

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400 Lynnway
Lynn, MA 01901
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(781) 592-1200
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Ferguson Bath, Kitchen & Lighting Gallery - Lynn, MA

Reviews

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Best

When another plumbing supply company failed to tell me that my Hansgrohe shower trim was back-ordered for 6 weeks and the plumber was coming in 3 days to finish the installation, ...

Worst

Would give them no stars if possible. So far - 6 items ordered from Ferguson, 3 have come in damaged. Faucets looked like they were previously attempted to be installed but Fergus...

Laurel at Ferguson's came through for me 8/12/2010

When another plumbing supply company failed to tell me that my Hansgrohe shower trim was back-ordered for 6 weeks and the plumber was coming in 3 days to finish the installation, I called Ferguson's to see if they could get me the part. Laurel Tidmarsh located the part in Illinois and it was on my doorstep the very next day. Her quick and friendly service kept my bathroom remodel on schedule and enabled me to stay with my first choice design. \r \r When we do our kitchen remodel I'll be calling Laurel at Ferguson's. more

Would Never Use Again 5/4/2010

Would give them no stars if possible. So far - 6 items ordered from Ferguson, 3 have come in damaged. Faucets looked like they were previously attempted to be installed but Ferguson repackaged and tried to pass them off as new. Costing me money and adding to my work schedule. Would never use ever again.... more

World Class is what it's called 1/4/2009

I am reading this review by Wendy S. (who is Wendy S.?) and I am totally blown away by her comments about Laurel Tidmarsh. I have worked with Laurel for over 5 years... During that time the construction company and the clients spent thousands of dollars buying plumbing fixtures, appliances and lighting. With her help the construction company I work for has created projects that were featured in Designer Publications and also were mentioned in the Boston's Top Architectural Magazines. She is one of the top most knowledgeable and resourceful person at Ferguson's showroom in Lynn. She has dealings with all of my clients, very prompt and attentive to all my client's questions, spends time listening to the client's needs and advises on the cost, features and effectiveness of any of the products, always is able to offer her expertise when there are budget concerns. In so many instances she was most helpful over the phone when there has been a questions from the project sites. I could more

Best Products, Best Sales Person 12/11/2008

I cannot be on the completely other side of the coin regarding my sales person, Mark Collins, than the previous reviewer. We had nothing short of an amazing experience at the Fergusons in Lynn. Besides the fact that they have a great selection of products at every price point, I felt that Mark knew everything. He knew the pros and cons of all the different lines and was so helpful I never could have done the entire house with out him. The one on one scheduled time slot with him was priceless; it allowed us to pick out our new kitchen,six bathrooms and entire house lighting in less than three visits. I would never buy any fixture from anyone else and recommend Mark to everyone I know. more

What a miserable sales person 10/22/2008

If you decide to purchase anything from this company, make sure your sales person is not LAUREL TIDMARSH. She practices the most convenient form of customer service there is: NONE. My dealings with this woman have been nothing but miserable. She blew me off, conveniently "never gets" my voicemails, refuses to call me back, gets mad when i call her, and i had to go over her head to get an answer from her... and then resorted to even worse tactics. I'M APPAULED. The amount of money you pay for these appliances should be backed by much better service. WHAT A B@&*#^ more

If you are doing a bathroom remodel..this is the place to get your fixtures 8/13/2006

If you are doing a remodel of your bathroom or kitchen, they have all the top brands and styles. They have a much more extensive selection than the home stores and you can special order things. We remodeled a small bathroom and I wanted to turn my tub around to fit the room. I couldnt get a smaller tub that the other home stores, but I was able to special order one here. It took about three weeks or so, and they delivered it. Over the years, we have sometimes had to come here for an odd fitting needed on the old fashioned faucets of our old bathroom. They always seemed to carry the part we wanted. The plumbers get their supplies here as well. They have a great selection of kitchen stuff too, but I am not as familiar with it as I am with the bathroom fixtures. They are very helpful in finding just what you need. They have been on the Lynnway for years,,,they were formally called Standard Supply up until a few years ago. more
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Owner Message

  • With friendly, knowledgeable product experts and the latest selection of bath, kitchen, appliance & lighting products, Ferguson helps make your dream home a reality. At Ferguson Bath, Kitchen & Lighting Galleries, you'll find the largest offering of quality brands, a symphony of ideas, and dedicated consultants to help coordinate kitchen and bath projects. When you walk into a Ferguson Showroom, you will appreciate the incredible quality of products ranging from lighting fixtures, kitchen and bath sinks, kitchen stoves, refrigerators, and many more home appliances. Let one of our expert product consultants help guide you to products that fit the scope of your job and budget. When you need help finding the right kitchen, bath or lighting products, Ferguson has you covered. In 1953, Ferguson was founded with $150,000 starting capital and two locations. The next five decades saw phenomenal growth, with the company doubling in size every five years. In 1982, Wolseley plc, based in the United Kingdom, acquired Ferguson, supplying the financial strength for Ferguson's rapid growth and aggressive expansion into the industrial, heating and cooling (HVAC) and waterworks markets. It's Ferguson's associates who make the difference. Ferguson employs approximately 16,500 associates. Through our industry-leading recruiting program, we aggressively pursue the best and brightest college and university graduates from across the country. Our branch managers also recruit candidates on the local level to ensure that our sales associates can identify the needs of our local customers. Ferguson services customers coast-to-coast, with a distribution network spanning approximately 1,350 service centers in all 50 states, the District of Columbia, Puerto Rico, the Caribbean and Mexico. Our company has a unique culture and a tradition of supporting civic, cultural, educational and environmental activities.. Appliances,Lighting,Faucets,Plumbing Fixtures,Vanities,Plumbing,Showers,Sinks,Toilets,Whirlpools and Tubs,Mirrors,Bathroom Lighting,Ceiling Fans,Chandeliers,Outdoor Lighting,Pendant Lighting,Cooktops,Dishwashers,Ovens,and Refrigerators

Additional information

  • Hours:

    Mon-Wed 9am-5pm, Fri 9am-5pm, Thu 9am-8pm, Sat 10am-5pm
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