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Featherbrook Farms - 4 Reviews - 20603 County Road 50, Hamel, MN - Specialty Animal Services Reviews - Phone (763) 420-7200

Featherbrook Farms

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20603 County Road 50
Hamel, MN 55340
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(763) 420-7200
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Reviews

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( 3 )

Best

Very nice barn. Owner and head trainer give great lessons. The horses are treated very well.

Worst

they DO NOT conduct themselves as a business. They don't answer the phone or return calls when you leave a message, they are completely disorganized and don't know the meaning of...

DO NOT DO BUSINESS WITH THIS FACILITY 9/28/2012

they DO NOT conduct themselves as a business. They don't answer the phone or return calls when you leave a message, they are completely disorganized and don't know the meaning of "customer service! I planned a 30 minute private lesson for my daughter 2 MONTHS in advance, only to arrive for the lesson and have her tell me that they booked a camp instead and wouldn't be honoring our reserved time. I was told I'd have to call back the next day to re-schedule. Since they don't answer the phone or return calls after 3 pm, it took 3 weeks to get back on the schedule. AND THEN IT HAPPENED AGAIN!!! Their facility is a joke and their staff is not properly trained - I can accept a lot, but I do not have any tolerance for the way this place operates. Disgusting. Spend your hard-earned money someplace that will treat you with respect, courtesy and knows the definition of customer service. more

great ban! 7/2/2012

Very nice barn. Owner and head trainer give great lessons. The horses are treated very well. more

Barn Unsafe - Owner Rude and Unprofessional 4/14/2012

We left this barn after witnessing some serious safety concerns during our 10 year-old daughter's riding lessons. This barn is NOT a jumping barn, it's a dressage barn only. The owner has NO experience with jumping lessons. After three years of paying for board and lessons, when we left with the appropriate notice to the owner, she refused to return our deposit. Now I have to take her to Small Claims court to get my money back. The owner of this barn is beyond unprofessional...billing is a nightmare with your statement never being accurate, payments not applied correctly, and the owner is RUDE to put it nicely. There are a number of very nice barns in the Twin Cities area. I wouldn't recommend this barn to my worst enemy!! more
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