People raved about this place to me for the longest time. I thought it was an overpriced, paler version of Fuddruckers.
I never really dug the burgers here until someone suggested ordering the kingburger (1/2 pounder) ""on the char"". That means they char grill it instead of frying it on a griddle. The combination of the chargrilled half pounder with a slice of cheese and fried egg (yes, an egg) is absolutely sublime. I usually cajole the cook to make the burger as ""close the medium rare as they can get away with"". The result is a burger that is barely pink, but at least isn't completely dried out and tasteless.
Pros: Kingburger with egg, milkshakes
Cons: They're nazis about cooking the burgers medium rare. Can be expensive, especially sodas.