Fast Water Heater Co.

The appointment was established through Sears for a warranty agreement water heater replacement. The arrangement was for a next day 10:30 am - 12:30 pm arrival time range appointment. I received a phone call on the day of the appointment at 7:00 am requesting to move the appointment up to 09:00 am. I was happy to agree to this early start time. Greg was professionally pleasant and courteous guiding me through the paper work with appropriate detailed explanations as well as advising on the details of the efforts involved and provided an accurate time frame until completion. The finished appearances are great all cleaned up and ‘YEA’ we have hot water again after 3 weeks of going without. The company’s office support as well as Greg also provided me with the details concerning Martinez City’s requirements for an inspection. I appreciate the company’s efforts in submitting the required paper work to the city of Martinez for the inspection on our behalf. more

We received excellent service with the installation of 2 toilets. The installer was very professional, friendly, and articulate. He called in advance to let us know he was coming, he came an hour early which we appreciated, and my wife really appreciated how he cleaned up after he was done. He explained things as he went along. There were a few issues with the old plumbing but he fixed them with ease of confidence. more