I disagree with the negative rating, and I'm sorry someone else had a bad experience, but I had an excellent experience there. Long story short, I had an eye injury and everyone was very patient and kind and gentle and resolved the problem effectively. They gave me suggestions on where to go to pay the least for my prescriptions, and were very helpful and seemingly concerned about my injury and the amount of pain in which I found myself. I saw Dr. Sanit Saengsamran, and he was awesome. Although I normally go to my primary care doctor, I was injured after hours and came here as it was close to my home. If another urgent care situation arises, I will definitely go here again. I am usually unhappy with urgent care places (for the same reasons mentioned in the negative review), but this one (for me at least) was the exception to the rule.