Good: The selection. Everything is so unique, you can't find it anywhere else. The prices are very reasonable as well. They also have a layaway plan which helped me with several purchases.. Bad: That I didn't realize they actually sold jewelry. But once I discovered this, my husband didn't like this place because I keep spending my money there -he, he.. Improvements: I would love it if they would concentrate more on the jewelry. I heard from a little birdy that they are planning on doing just that. At first someone said they were closing but that wasn't the case- thank god. They are just remodeling so they can focus more on their amazing jewelry..