I called in to make my first appointment on a day when I had an emergency. I'd slept a total of 30 minutes due to pain I finally realized was my gall bladder. The doctor couldn't see me until 2:00. When I showed up for my appointment, it turned out they took walk ins and I could've been seen earlier (when I'd told them it was an emergency). After I was sent for tests, I was told to tell the doctor to call that afternoon, rather than the typical 2-3 day wait. The staff implied I was lying when I told them to have the doctor call earlier, and continued to hold off calling until I told them I needed the results by end of day. While waiting for surgery, I called for a refill on pain meds. When I went to pick up the refill, it had never been called in. The staff told me it, after I called back, that it had always been their policy to call refills in after 5pm, though they'd failed to tell me at any point before I drove 30 minutes to the pharmacy. The staff was very rude and unhelpful, and I will not return.
Pros: The doctor could see me that day
Cons: The staff was very rude and not helpful at all!