Was hoping for efficient service and I certainly received it from Ayala's Upholstery. As our couch was being delivered, I noticed it was missing all the cushions - got concerned for a second, then realized they had all cushions in an extra-large plastic bag to keep them clean, they are all white, white so they needed to be covered. We are happy with the outcome of our set of couches, they feel extra comfortable and they look like a million bucks, thanks to your great service. Please next time, note that you promised me arm-covers for them. I will most certainly recommend you whenever I have the opportunity. Thank you!