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Faith Property Management - 8 Reviews - 300 E. Boardwalk, Fort Collins, CO - Business & Professional Associations Reviews - Phone (303) 449-0203

Faith Property Management

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300 E. Boardwalk
Fort Collins, CO 80525
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(303) 449-0203
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Reviews

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Best

The only complaint I have, which is why I didn't give 5 stars, like others have complained about as well, is that the receptionist IS very rude! I barely have to deal with her. ...

Worst

AWFUL, AWFUL, AWFUL. THE ONLY THING THEY ARE GOOD AT IS STONE WALLING AND KEEPING YOUR MONEY WHEN YOU TRY TO GET AWAY FROM THEM.

How do they stay in business? 5/18/2012

AWFUL, AWFUL, AWFUL. THE ONLY THING THEY ARE GOOD AT IS STONE WALLING AND KEEPING YOUR MONEY WHEN YOU TRY TO GET AWAY FROM THEM. more

Extra Fees and Poor Communications 3/5/2011

I have both a home and investment property in different neighborhoods in Fort Collins. Over the past few years Faith Property Management purchased the company which was used by our home owner's association and the HOA for our investment property quit handling HOAs and Faith was hired. Customer service is Faith's weakest point. They tack on extra fees for late payments charging a late fee and a processing fee. They sent me a notice of a covenant violation which did not involve my property or any of my vehicles. When called about where they obtained the information of this ""violation"" I was told they drove through the neighborhood, observed the violation and wrote the letter on their own. No attempt was ever made to find out who owned the vehicles involved or stop by and kindly notify me of the potential violation, just a letter with threats of legal action. When I have tried contacting individual employees about issues they are never available by phone and take days/weeks to respond to messages by phone or email. more

I have been happy with them so far 8/27/2010

The only complaint I have, which is why I didn't give 5 stars, like others have complained about as well, is that the receptionist IS very rude! I barely have to deal with her. There have been other people that answer the phone that have been very nice. Shelley that I deal with has been very helpful. I got her business card and communicate with her through email which has worked very well. Yes, it does take time for things to be done and it is hard to get ahold of people which can be annoying but... more

Rude and Unfriendly 8/2/2009

We were visiting my in-laws this weekend, and we parked on the street outside their house. We were there both Thurs. and Saturday night, but were in Denver (with the car) on Friday. According to their HOA by-laws, we could park on the street, but not for more than 48 hours. So, we were fine, we thought. Not so. We received a nasty note on our car this morning, and a nastier reception from the local HOA representitive, who lied to my wife about who wrote the note, and after a heated exchange, told us where to go. Gordon Jones, the property management rep., has yet to get back to us. A much friendlier note, or a quick knock on the door to talk about the issue would have prevented all of this. But no one is more annoyingly officious than a minor official, I guess.. Think twice before moving into the Ptarmigan development, or using Faith Property Management. Your visitors may end up feeling unwelcome. Pros: ? Cons: Entirely Unprofessional. more

Worst Treatment Yet 8/2/2009

""Most unprofessional and nasty people I have ever come in contact with. My parents just moved to this area and I stayed one night and oh my.....I parked in the street. After Mike (one of the managers that live next to my parents) told them that you can park in the street for 24 hours only. You would of thought I broke one of the 10 commandments. However, the next door neighbor parked his 40k pickup in the same street the same night and no nasty words by management or note on his car. Also, I didn't have yacht either. Which by the way sat on the other street for four days and no nasty words or notes. Wow can't believe I can't go see my parents with out being told to f....off by a managers wife for just asking about the note. Never have I ever been treated like such trash and discriminated against because we drove our 1994 Jeep. Guess I should of drove the Hummer. Think twice before moving into this neighborhood!!!! P.S. Management marked the date on the nasty note 7/31/09....I was in Denver on that night staying at the Curtis Hotel and didn't get to my parents house until late 8/1/09. Hmmm."" Edit Pros: Bad Launguage Cons: What Cons more

Terrible customer service, impossible to contact 5/5/2009

When calling, the receptionist invariably asks you your name, who you want to get a hold of, waits 5 seconds, and then tells you that the person isn't available. Never, ever has my agent been available, and it is near impossible to get her to call back at all, let alone in a timely manner. It is extremely frustrating to deal with this company. Pros: Not criminals AFAIK Cons: Impossible to get a hold of an agent, rude receptionist more

CON ARTISTS 11/19/2007

This company did not manage my property at all and never showed it. There were hidden fees so they could make their money. Not a good company at all! USE SOMEONE ELSE! ANYONE ELSE Cons: Poor Service in every way, no organization. more

AVOID THIS COMPNAY AT ALL COSTS TERRIBLE COMPANY TERRIBLE SERVICE 11/1/2007

My wife and I used a property management company before and loved them but they went out of business. We looked for a new company to manage rent for our property and found Faith. They required a 200.00 deposit (pretty standard) for advertising costs etc. In 2 months they only showed our condo 2 times, and would never return our calls. We recieved 2 bills for a total of $63.00 for advertising witch seemed reasonable. We cancelled our contract with them and started another one, within 1 week the condo was shown 7 times and rented out. We asked for our remaining balance back from Faith. They said that there was 1 more charge to our account witch was also understandable. We recieved our final statement almost 2 months later and it was a $ 0.25 Cent refund taped multiple times inside of a envalope (not professional at all). In less than 2 months, they spent $200.00 on advertising and did not even come close to renting out our condo...... I am also part of an HOA that faith was managing, it was terrible and every home owner is upset at their billing, communication etc......I have never been so blown away by a company's ways in my life. DO NOT USE THIS COMPANY BELIEVE ME! Cons: Not a good company more
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Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods:

    The Landings
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