I chose this clinic randomly for location convenience, not sure what to expect. What I found was a small place of business with a prominent elderly clientèle, and I was a little thrown off. But once visited by my Nurse's Practitioner I was comfortable. The staff is friendly, informative, and patient. I often have to reschedule appointments due to my busy schedule, and it has never been a problem. I have been going back to the same Nurse's Practitioner since my first appointment.