You need an appointment to go to Fair Lady Bridal. It gets really busy on the weekends and there are not many dressing rooms. The ladies greet you warmly when you enter the store. They always ask what your style is and see if you are open to their recommendations. They bring you different gowns to try on to get a feel for the style of dress that best suits you. My friends and I tried on a few bridesmaids dresses here. They were very pretty and of high quality. But the bride did not end up buying them for this store. But overall, even though we were not successful, the service was good.