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Factory Direct Transmission Repair - 7 Reviews - 1206 Lee Rd, Orlando, FL - Auto Repair & Service Reviews - Phone (407) 876-1900

Factory Direct Transmission Repair

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1206 Lee Rd (at Addinson and Edgewater Dr)
Orlando, FL 32810
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(407) 876-1900
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Main categories:

Auto Repair & Service

Related categories:

Automotive

Reviews

( 4 )
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( 3 )

Best

Look... Call these guys 1st. Save time and money. I had 2 trannys done in both my Mercedes and Jeep. They did great work at a fair price. I recommend Factory Direct highly...

Worst

This company is just one big scam. First off, on some sites they claim to be member of Atra- Automatic Transmission Rebuilders Association............which they are not. They (FT...

Great Prices 7/13/2011

Look... Call these guys 1st. Save time and money. I had 2 trannys done in both my Mercedes and Jeep. They did great work at a fair price. I recommend Factory Direct highly... more

Great Job from Factory Direct Transmission 5/26/2011

We were very happy with our repair price and service... We thank the boys at Factory Direct Transmission for the transmission repair! more

rip off 3/16/2011

This company is just one big scam. First off, on some sites they claim to be member of Atra- Automatic Transmission Rebuilders Association............which they are not. They (FTD) also stack most review sites with their own false reviews. For example, one site in particular had a positive review about a month ago as a customer called ""sweetdikwillie"" (no joke). Now, if you look at that site you'll see a ad for them under the same name. If you take your car in to them be prepared to cough up a couple thousand or possibly lose your car.You take your car in to have it looked at and they tell you ""well on initial inspection we can't find the problem so we'll have to take out the transmission."" What they don't tell you is that it's going to cost a fortune. They are also going to give you the run around. When you do get a hold of them they're are probably going to claim that they've already started work on the car so now you have to pay for repairs. They more than likely have not even touched your car. Before taking your car in, first look at your transmission (find out what looks like) check to see if you can find a serial number or make some sort of identifiable mark on it. I have a reason to say this. If you make the mistake of taking your car to them, try to stay there until the work is done. If that's not possible go down there in person and don't let them put you off. If they claim it's not finished make them show you the car. Ask to see under the hood (it's your right) they'll most likely tell you that they can't do that because of insurance reasons or some other excuse .........demand to see your car. Always make sure you get a written estimate for any diagnostic or repair work first. Unfortunately we did not have this knowledge at the time. If this happens to you file a claim with a Consumer Services agency. Good luck. more

Taken 12/2/2010

We took our car in to Factory Direct Trans. to find out what was wrong with the transmission. They were supposed to only look at it and give us a estimate, instead they claimed to have fixed it and wanted to charge over $1800. We contacted several other repair companies and told them what Factory Direct Trans. said was wrong with the vehicle and how much they were charging and ""every"" last one of them told us we had been taken. Some even laughed because the price was so outrageous. They boast about their A+ BBB rating but you need very little to get that that rating, look it up....... more

Great pricing and service 6/7/2010

Look... I'm not one to post reviews online about anything. but I must say... the guys at Factory Direct Transmission in Altamonte really hooked me up. It sucks (transmission issues) any way you slice it but these guys were the only ones in town that were honest with me, saved me money, stuck to the estimate with no surprises and kept me in the loop every step of the way. Outstanding service, outstanding product, outstanding warranty and best of all outstanding PRICE! Pros: great price more

JR NOW OPERATING AS FACTORY DIRECT 1/8/2010

JR IS A OPERATING AS FACTORY DIRECT BECAUSE HE DIDNT WANT TO HONOR WARRANTIES Pros: CLOSES SHOP TO NOT HONOR WARRANTY Cons: OWNER IS more

Great place! 4/10/2009

I had my car fixed at Lee Rd. The transmission works excellent. The owner and employees really care about the work they do. The tow and inspection really was free. Pros: Example: best croissants in town Cons: What are the drawbacks? more
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Additional information

  • Hours:

    Mon-Fri. 8am-5:30pm Sat/ 8-12 noon
  • Neighborhoods:

    Fairview Shores
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