Factory Direct is a complete ripoff. They will damage your purchases during delivery and sell you faulty items and refuse any sort of refund or exchange. And don't bother trying to get someone to help you; they will hang up the phone as soon as they realize that you've called about a faulty item. Unless you don't mind throwing your money away, you definitely want to avoid Factory Direct at all costs.
Pros: none...prices are deceiving
Cons: everything. complete ripoff artists.