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Factor Five - 6 Reviews - 5527 Rivers Avenue, N. Charleston, SC - Retail Shopping Reviews - Phone (843) 747-0540

Factor Five

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5527 Rivers Avenue
N. Charleston, SC 29410
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(843) 747-0540
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Reviews

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Best

FactorFive Body Piercing ROCKS. No one in Charleston has more collective experience- IT WAS THE FIRST SHOP OPENED IN SOUTH CAROLINA and was Charlestons Best for 12 years in a row...

Worst

I called before I left the house to tell them that I was leaving shortly. By the time I get there, there is a sign on the door saying "be back in 15 minutes". I waited patiently i...

GIVE ME A BREAK 8/25/2012

FactorFive Body Piercing ROCKS. No one in Charleston has more collective experience- IT WAS THE FIRST SHOP OPENED IN SOUTH CAROLINA and was Charlestons Best for 12 years in a row! try us again- and BTW Exchange Factor is the clothing part- FactorFive is Piercing and frickin amazing jewelry only. more

POOR work ethic- RUDE 7/20/2011

I called before I left the house to tell them that I was leaving shortly. By the time I get there, there is a sign on the door saying "be back in 15 minutes". I waited patiently in the car and then he came back. I gave him enough time to sit down then entered the studio. He looked at me like I was intruding. I told him "I just called about the eyebrow peircing". He was very rude and said "uhhh i'm on my lunch break now." I said "ok...when will you be done?" He said in an HOUR! I asked politely, "why didn't you tell me over the phone?" He said some mumbo jumbo under his breath about getting a lunch break when he can. Boo-hoo! I said i'll be be back...but the more I thought about him the more it irritated me. I looked up another piercing place on my phone, drove there, got my piercing and came back home in that hour he expected me to wait for him to finish eating. He was very rude. SO rude. Not to mention there was no one else waiting there so it's not like he was slammed or anything. I would have maybe let him pierce me if he didn't treat me like I was hindering his sacred lunch break. There goes your tip, buddy! I tip well, too. An eyebrow peircing takes 3 minutes and is not physically demanding, but clearly he doesn't care about making money. Why would you tell me it's ok to come if you were going to take an hour lunch break..AFTER having a sign on the door saying you'll be back in 15 minutes? That's pretty lazy if you ask me. I work hard for my money so it really bothers me to see people be so lazy. Not to mention the place is in a sketchy area. The parking lot is all rocky and will jack up your tires. Customer service is very important to me and so is work ethic. Take your job seriously and maybe people won't write bad reviews. more

How sad. 4/7/2011

I've been going to Exchange Factor/Factor Five for almost 20 years! My first piercing was done in the Exchange Factor before a single Factor Five even existed.. Anyway, recently I went in to the shop on Meeting Street with my daughter to get her navel pierced for her 16th birthday, and this hairy creep (with awful breath) was sitting behind the counter with a female co-worker sitting on his hip. He looked at my drivers license and my child's drivers permit and said that although we have the same address, he would not pierce her because we didn't have the same last name. Then he gave me a shpeel about how SC Law states that I must bring in actual proof that she's my kid and that I'm not just some OLDER woman living at the same address?! However, according to a woman I spoke with at DHEC, I only need to show picture ids showing the same address and sign a permission form as her legal guardian. So, besides this 'difference of opinions/facts', he was rude and very condescending. Apparently, this guy just didn't feel like getting off his ass and doing some work. But in reality, I am relieved that he refused our business.. I wouldn't want some dirty creep piercing my daughter's navel anyway. I will no longer be a return customer. I don't want one single penny of mine to go towards this guy's paycheck. more

( We are We are ) 2/20/2011

So Im bummed some staff was crappy. Free thinkers with free range tend to get entitlement issues. Fast forward... Exchange Factor and FactorFive are the only shops still open. Grannies Goodies, 52.5, even Melinium closed its doors- THERES VERY LITTLE MONEY IN THESE TYPES OF BUSINESSES! Counter help cant be too richly paid and forget a manager that isnt friends with everyone. Im sorry you had a bad experience (happy it was good) but we are still here for you when everyone else just couldnt make the math work. HINT Factor Five Llc. and Exchange Factor Inc. Share the location DT. They however have their own locations in N. Charleston (where rent is MUCH cheaper). Factor Five is Piercing and Jewelry. Exchange Factor is... EVERYTHING ELSE! ha Joan Graf- Owner more

Not reccomended 12/17/2005

Not recommended at all. Mediocre selection of goods and overpriced as well. Staff is aloof and uninteresting. Better selection can be found at Exchange Factor (and the staff is nicer there as well). Staff here seems to have a proclivity for purposefully ignoring anyone who does not fit their ideal of “cool”, as happened to me on a recent excursion there: I, being in my 30’s (but still hip, if I do say so myself), went in and was buying some clothing and music for a friend. Had intended on purchasing around $275 worth of merchandise but was so put off by the crappy attitude of the staff, their rude comments, eye-rolling and generally bad attitude, that we just left our merchandise at the counter and went down the street to Exchange Factor where we were greeted with warmth and niceness and ended up spending about 2x’s what we had originally intended. Factor Five’s loss is Exchange Factor’s gain. more

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Very popular with youngsters 9/9/2005

Back in my day, Exchange Factor was really the only place you could go to buy Che Guevera shirts and bongs. Oh, how times have changed. Now there's Factor Five which sells overpriced "retro" clothes (read: your older sister's old Sassoon jeans). It's okay, not too large of a selection. You can do better than this by hopping your hiney in the Chevy and driving down to Exchange Factor down the street, where they've "kept it real" all these years later. more
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