I ordered a sale item -- Gingher seam ripper - from Fabric Depot online and received a confirmation from them.
Two days later, they called and cancelled my order. No explanation.
I called them only to find that they said they were not going to be carrying the item anymore and so would not honor my order. The ad said nothing about this being a close-out. All Gingher products were on sale.
The person on the phone was quite cavalier about the unexplained cancellation and did absolutely nothing to resolve it, just saying they would not carry it in the future and I was out of luck.
I live on an island and it is expensive and very time consuming to get to the mainland and back. As I'd gone to the mainland just that day, I could have gone to a fabric store to check out the year-end sales. But now, I am, indeed, out of luck.
This is why I advise DON'T order online from Fabric Depot -- they are unreliable and care little for customer service.