JavaScript is not enabled.
Faber Homes - 19 Reviews - 3240 Chili Ave, Rochester, NY - Custom Home Builders Reviews - Phone (585) 889-4840

Faber Homes

3240 Chili Ave
Rochester, NY 14624
(585) 889-4840
Incorrect info? Correct your listing

Main categories:

Custom Home Builders


( 5 )
( 3 )
( 0 )
( 0 )
( 11 )


We went back and forth with the idea of buying existing or a new build for months. Every existing home we looked at lacked updated features like the kitchen and high ceilings. Thi...


Built in 04 everything was horrible nothing but Lies! I am also handicapped and was informed that we signed off for our mail box to be placed not only around the corner but on ano...

Warren and Ebonie 8/11/2016

We went back and forth with the idea of buying existing or a new build for months. Every existing home we looked at lacked updated features like the kitchen and high ceilings. This definitely pushed us towards deciding to build. Henrietta school district was a secondary reason as well. Anthony was there for us every step of the way, even on his days off he would answer a text or phone call from us with any question we had. When we moved in, he came by personally and welcomed us and told us to let him know if we needed ANYTHING. Typically, when the sale is complete your sales agent is gone as well but Anthony has become a friend of our family. We appreciate everything he has done for us . I have to say our experience with building went very smooth. We have absolutely no regrets about choosing to build with Faber and would recommend this process for anyone looking to purchase a home. - Ebonie and Warren Barr more
Owner response
Owner response 8/15/2016
Thank you for your kind review Ebonie and Warren. We are so happy about your relationship with Anthony, and we are proud to have been your builder.

Berkshire Park after one year... 4/11/2016

My husband and I have been living in Berkshire Park for exactly one year and are happy with both the house and the neighborhood. Our corner lot is subjected to a lot of wind and we have been pleased that the shingles have held tightly to the roof and the siding has never buckled or blown off. Rhett was easy to work with and was always polite, responsive and professional. We were especially pleased with the personnel in charge of kitchen and flooring at Claridge. We are looking forward to many years in Berkshire Park. more
Owner response
Owner response 5/9/2016
Thank you for your positive review. Both Faber Homes and Claridge Decorating Centre strive to back their great product with great customer service. Berkshire park is a beautiful community and we are so happy you are enjoying your new home there.

Love our home!! 1/29/2016

Faber Homes was great in helping us pick a floor plan that was conducive to our needs. We told them our budget and they were great in keeping our monthly payments where we wanted to be. Building process was good and if we had any questions on anything, they were there to answer them and address any issues. Our neighborhood is amazing and everyone is quite friendly toward one another. more
Owner response
Owner response 2/1/2016
Thank you for your kind words! We are pleased that you had a positive experience building your new Faber home and we hope you continue to enjoy your home and neighborhood.

Faber homes 1/28/2016

Although no moving/building process is flawless we are completely happy with our new home. Don Cariola is an amazing sales representative and was always there to help with all of our questions and concerns. Our neighborhood regency park has given us a lot more than friendship with our neighbors. more
Owner response
Owner response 2/1/2016
Thank you for your review! We are so happy Don was able to help you build your dream home in Regency Park.

Faber was the right choice for us 11/3/2015

My wife and I were living in a very large and expensive to maintain home. Growing older made us realize the need to lower living expenses if we ever wanted to retire. FABER was the right choice for us. Our son, a first time home owner, had recently built a home with FABER and his positive experience led us to also choose them. We started with a low base price on a ranch style home and added only what we wanted and felt we could afford. We ended up with a nice home at a reasonable price, and being brand new one that was much easier to take care of. Our new home was smaller than our previous one but it was also far less expensive to maintain, insure, repair and pay taxes on. Of course Faber could have built us a much larger home if we wanted but for us our goal was to down size. Mission accomplished with Faber. No new construction is ever problem free and neither was ours but FABER responded to all the concerns we had while going through the construction phase. Even after our home was completed FABER continued to correct any deficiencies, (and there weren’t many), that we felt existed. We continue to refer family, friends and co-workers to build with FABER. If we were to do it all over again we would again choose FABER. more

Love my faber home 10/14/2015

WOW!I'm shocked to read the negative reviews of Faber. I built a new house couple years ago and I can STILL say I made the right decision. Our sales guy Don to the office staff I have always received back a call or email whenever I had a question or problem. They made it a point to make sure I was happy with my house. Look around at other builders in the can see that they are the overall best option.I was able to get a beautiful home within a tight budget for me and my family. more

Worst experience ever!!!!! 4/16/2015

Built in 04 everything was horrible nothing but Lies! I am also handicapped and was informed that we signed off for our mail box to be placed not only around the corner but on another street as we live on the corner. Promise the moon and stars and leave you in the cow field. RUN as fast as possible nail pops, creaky floors, cold windows and shower door does not close one wall is not even straight found this when painting. The contract is all loaded on the side of Faber. This is our second build too bad our first retired would have gone with him again he was small and not backed by law firm. Run don't walk even the responses to complaints here are standard format showing an automated response and no personal care. Contacted the BBB after moving in and found out where the mail box was located, as we know we did not sign off on that as walking is difficult some days. Look into rehabbing. more
Owner response
Owner response 12/10/2015
While we at Faber Homes sympathize with your situation, mailbox locations are determined by the U.S. Post Master General of the local post office responsible for mail delivery to your neighborhood. Mailboxes are located in such a manner as to limit the number of stops thus allowing mail delivery to be more efficient. Regarding the other concerns listed in your post, the home is now 11 years old and, unfortunately, is no longer covered under the Faber Homes Limited Warranty. Therefore those items have become the homeowner's responsibility. If you have any questions please email; or call Monday - Friday 8:00 am - 5:00 pm 585-889-4840.

buyer be ware 9/15/2014

Promised so many thing even the one year check is a joke and our mail box is around the corner on another street and they state we signed off on this knowing full well I'm handicapped more

they lied 6/25/2014

Go with another company. Stay away from them. more

Unhappy 4/15/2014

So many people are unhappy with the "Faber" experience. Do not waste your money more

Disappointed with the Service 4/3/2014

The experience of building my first home was definitely not what I expected it to be. The initial visit to Faber was great, I was told I could afford this type of home with as little out of pocket expenses possible. Well that turned out to be false. I was very disappointed with the service received. If I knew then what I know now...I would have NEVER went with a Faber home. more

Customer No Service 9/19/2013

We couldn't have had a worse experience in purchasing a home - start to finish. And it continues around us with new construction. Faber Homes as a company is so poorly run, it's truly shameful. No one cares what the customer's experience is or how the home turns out and if you are already a home owner ...forget it. It is a process that we have to manage the entire time and it cost more money. What a joke of a company. Please, do yourself a HUGE favor and go to another builder. more

faber home = F homes 7/29/2013

they r suck. do not built your dream house with them. they r just some handyman who will built your house. more

Do not ever built your dream house with Faber homes or any other company. 6/10/2013

because you don't see it before you buy. They will never built what you want and you will be shock after you sign the contract. After you built it, you will never do it again. They promised a lot of thing, but don't do it. more

Don't trust Faber 10/10/2012

Faber makes you believe that you are buying a quality home, they lie and don't keep you informed about many things about the house, and the poor workmanship. If this is your first home and you have a small budget please find another builder. This builder (lawyer) will always win. more

Don't buy from Faber 9/22/2012

If you want your house build from an office ... go ahead an choose Faber. You will never deal with an actual contractor or builder only the salesman and he will promise thing will get fix on time and they don't. Also if you take them away of their "volume" production if you want upgrades, you will not be satisfied with the end results, and they are very expensive. They are not worth your time and money. more

A great builder. A+++ 1/4/2011

I shopped around for a year before I finally stumbled upon Faber Homes. This was my first house, and my budget wasn't that big, but they worked with me. They helped me find a bank, and answered all my questions. :) more

The Worst Builder Ever -Zero (0) Rating 11/2/2010

Faber Homes is the worst builder in the Rochester, NY area. Their homes are of poor quality and substandard workmanship. The main reason is that they subcontract all their work, the subs who are subject to threats and lawyer intimidation are too scared to fight back. The homeowner then gets the brunt of this anger from the subcontractor. The homes are full of mold after a few months and Faber will not fix problems with the homes. DO NOT BUY FROM Faber Homes and save yourself the stress and headaches, don't be fooled by the promises; after you close on the deal, you will be on your own. Electrical problems and faulty toilets are the norm, most homeowners don't want to confront the "lawyers" so they grumble to other homeowners. THE WORST BUILDER I HAD THE DISPLEASURE OF DOING BUSINESS WITH. Save your money and buy from Ryan Homes or another builder. I would give a zero rating if it was possible, but the sit will not allow. more

No image

A well constructed home 8/3/2005

We built our first house with Faber. After researching many builders we found that they offered the best home for your money. They offered great locations for building, good lot size, good price per square foot and solid construction. They use high quality materials and hire high quality subcontractors. The Construction Manager, Don, was by far the best asset Faber offered. Don is a highly experienced professional and was very accessible for questions. The only down side would be that the house was to be completed by End of August and was not completed until October (rain and weather delays kept from digging). You will visit other builders who offer more upgrades in the basic package but don;t be fooled. They are the same one's who you see after a year and the siding is fading and roof is sinking. more
< Previous 1 Next >
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 11/30/2017

Additional information

  • Hours:

    Sat-Sun 11am-5pm, Mon-Thu 9am-7pm, Fri 9am-5pm
  • Neighborhoods: