The services provided by the hygienist and dentist were fine. However, the office staff, particularly the insurance billing staff leave little to be desired. From day one, they have gotten everything completely wrong. When I try to reconcile the open items with them, I get the idea that they want me to think they know what they're doing, but I get the picture that they don't really know what they're doing. Unfortunately, a dentist's office staff can leave a lasting impression . . one that makes me say I would never go back. In addition, they performed procedures at my visit which aren't covered by the insurance on the same visit. One would think they were aware of these items rather than leaving their patients high and dry with something not being covered by insurance.
Pros: None, really.
Cons: Staff that bills insurance is incompetent, as well as bills dual insurances both as primary