I've never had a worse experience with a doctor. First I get a card in the mail with an appointment time for my annual checkup. So I show up at the office, and they tell me since I didn't confirm the appt with them that they gave my time to someone else. I would think you only have to call them if you are NOT going to make it.\r
So I reschedule and go back another week. I meet with Dr. Lee, who tells me I can try astigmatism contacts if I'd like, I have only a minor astigmatism in one eye so the difference may not be great, but it is going to cost an extra $50 for the fitting. And naturally astigmatism contacts are much more expensive. They send me home with one pair that makes my vision blurry. I call back and tell them they aren't working out, so they offer to order a different brand. A month goes by and I haven't heard from them, so I call them and they tell me they FORGOT to order my replacement trial pair. In another couple weeks I finally get them, and of course they are no better. So I call back to tell them I want a prescription for my regular brand. They send me to voice mail and I never get a phone call back. So I just place an order online, and let the online company deal with the Doctor to get the prescription. This finally gets the Dr. office to call me and confirm I want the regular contacts and not the astigmatism. I tell them yes. And they proceed to send the wrong prescription to the online company anyway, which further delays my order.\r
In summary, they don't respect your appointment times. They will try to get you to switch your brand or buy something more expensive. They want you to buy from them, so getting your prescription from them is like pulling teeth. They can't seem to place orders correctly or even send the correct prescription and you have to hound them to get things done.