I wanted to let you know about a problem I had using my purchased groupon at a Vender. Expressive hand pottery studio in philadelphia started out as a great deal to try out something new with the kids I babysit-$25 for $12. The fine print states: Limit 3 per person, may buy 3 additional as gifts. Must use in 1 visit, no cash back. Tax not included. Not valid with other offers.
I bought 4- 1 for me and 3 for the children I babysit as a surprise gift. I took myself and three children here, picked out the pottery ( fyi NONE of the 4 $25 allotted for spending was used in full), let the workers know I had groupons prior to painting, sat for a couple hours and painted.
When it came to give the clerks my groupons, my iPhone died and they were nice enough to let me use their computer to give them the groupon numbers. When they saw I had four total I was told that I could only use ONE. I stepped to the back plAy room as this was quite a shock to me and very embarrassing! As I proceeded to let them know that I bought 1 for myself and 3 as gifts for the kids (per the rules) I got told they needed to talk to the manager. Fine. Understandable. After the clerk wLkwd outside for privacy w her manager she came in and said the manager was going to ALLOW me to use three. I again explained the usuage rules to the clerk and at this time the kids and other pTrons knew what was going on. Embarassing!! The kids then ask, ""is everything ok? Can we keep the pottery?"" are you kidding me?!?
The clerk stepped outside agIn after me telling her the manager is wrong. After she came back in again she said to her coworker fine they can use them all! I'll remind you the rules of use are: Limit 3 per person, may buy 3 additional as gifts.
Our time at the expressive hand was amazing until I went to pay with what was essentially a coupon. I have two of children that join me every summer full time and had hoped I found a place I could let them be creative and visit before or after the Philadelphia magic garden. I even looked and planed to have the kids go during a special sign language event. Now? I will not be returning.
My company has used groupon as a way to promote to new customers and with this brings all sorts of clients: those that can afford to come back and those that are treating themselves to something new; rude and nice customers. However this was MY first purchase of a groupon and I must admit, if this is how I'm going to be treated I'm not sure if groupon is a good avenue. Yes, this was an amazing deal, but it wasnt worth the embarrassment I experienced.