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Express Tune Up & Lube - 9 Reviews - 777 E 22nd St, Tucson, AZ - Auto Repair & Service Reviews - Phone (520) 628-1752

Express Tune Up & Lube

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777 E 22nd St
Tucson, AZ 85713
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(520) 628-1752
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Auto Repair & Service

Related categories:

Automotive

Reviews

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Best

I was told by the dealer during a warranty repair issue that my brakes were metal to metal and unsafe to drive. I told them ok ill take it to my normal shop.I took it to Express ...

Worst

I spoke with owners and they were not nice people. They were making fun of the customers and then were unfriendly to me because I over heard them! Pros: Nice looking place ...

I found my Mechanic for life 11/9/2011

I was told by the dealer during a warranty repair issue that my brakes were metal to metal and unsafe to drive. I told them ok ill take it to my normal shop.I took it to Express and told Shawn and showed him the paperwork from the dealer.He said ok and he would call me with an estimate .I went home and 1 hour later Rebekah called me and told me it was ready and to come pick it up.When i arrived i was told brakes still had decent life left and the only real issue was that the rear brakes were a little out of adjustment so they adjusted them and test drove . I was prepared to spend money but was not happy with the 300+ estimate from the ford dealer and now im glad i went here .Cost me 25 dollars to be treated HONESTLY as opposed to over 300 to be ripped off because Im a female .I have learned ford is only good for warranty work and to be honest i worry about that now too. On a side note: Not sure who Jose works for but it sounds like he works for a competitor and is paid to slander other people . I find your remarks to be offensive and unwarranted after i have been here a few times I also find them to be LIES. If you have a problem here its probably because of YOU! more

Finally a place you can trust! 2/21/2011

When I first drove up, I noticed the sign out front. It said ""trust is earned"". Well, this place has earned my trust! I took my car in a month ago to Fletcher's because the check engine light came on. I had already been to Big O for the ""free"" diagnostic and knew which codes were coming up. Fletcher's charged me $90 for the same diagnostic because they 'didn't just pull codes, they find the problem'--only they didn't. They wanted to charge me $90 AN HOUR to diagnose it. So why did I pay the original $90 again???? I left $150 poorer in a car with the check engine light on, brakes that still squeak (even though they ""fixed"" them), and a tune up where they didn't even put enough oil in the car or top off the other fluids. As a single mom it is hard to know where to turn when you car needs a tune up, let alone when it has a problem! Well, I know where to go now!!! The staff at Express were friendly and honest. They directed me BACK to the place I bought my car to have the brakes fixed under warranty when they could have easily fixed them for me and charged me. They took the time to find the actual problem instead of just randomly replacing the 3 parts that COULD have been the problem. This place saved me a ton of money and I am forever grateful. Express Tune Up & Lube earned my trust and I won't be taking my car anywhere else. more

Not what I expected 4/22/2009

I spoke with owners and they were not nice people. They were making fun of the customers and then were unfriendly to me because I over heard them! Pros: Nice looking place Cons: Owner/employees unfriendly more

Top quality mechanics who care and are affordable 1/5/2009

Imagine a garage that takes pride in getting the job done right for a fair price. Unreal you say? Well today in Tucson there is such a place, Sean and his wife Rebekah care about the customer and their wallet. Regardless of age, gender or knowledge about cars and trucks Sean is going to tell you what is wrong and fix only that problem. He will tell you what else needs to be done and even explain how to do it yourself if you want but he is not going to add on other junk to your bill. No recommendation is to high for this family business. Get all your vehicles fixed and maintained here. Pros: Quality of work - family environment Cons: Goumet, fresh coffee, fruit and pastries would be nice but 7-11 would go out of business more

The BEST auto shop in Tucson. 12/1/2008

Hello everybody. I totaly recomend this shop. That's was the first time i'v enjoyd spending my money at auto shop. Pros: everything. Cons: not across from my house. LOL more

Honest, dependable with knowledge and concern for customer satisfaction and value 11/8/2008

Express Tune and Lube gets 5 stars because of the wonderful job and customer service. I had my battery replaced and they honor a warranty if it doesn't work within a specified time. I also had to get some O2 sensors that they suggested I should ask my Toyota dealership if they cover it under my extended warranty and it covered the damaged one...they took care of the rest and made sure my car wouldn't break down. No one had ever suggested that to me (to inquire from Toyota so I don't pay more than I should). Most places are interested in trying to drain as much money from you. Shawn and his crew were interested in making sure I had my car up and running without overspending. It's in excellent condition. Thank you. I'd recommend you go there before other places. Pros: Timely repair, honest and courteous service, fair price quote--directed me to talk to my dealership to cover a part so I wouldn't pay extra Cons: nothing more

Saved me alot of money and headaches .TRUST and HONESTY say it all!!!!!!!!!! 10/17/2008

Im not one for sitting down and yapping but i must say these guys are IT! There sign says"" more

Great customer service, nice lobby w/ tv. 6/2/2008

My boyfriend is usually the one who does all my mechanic work for my car. But last week his shop was swamped and I only needed an oil change so he told me to just find a place and get it done. I came in to Express to get my oil done, but had to wait about 40 minutes bacause they had other cars first. After my oil had been done the guy up front gave me the bill and told me of a few other things that I should be aware of. Like my transmission fluid was brown and I should get a service soon, also that my brakes were in need of repair soon. I just listended to him like "" yeah right uh huh"" ""more money"". But after I left a couple days later one of the mechanics at my boyfriends shop looked at my car to give me a second opinion. He said the Express Tune up man was serious. I did need brakes and a transmission service. Of cource I had it done at my boyfriends shop because I get a discount ,But I have to say I was so impressed with Express and thankful for their honesty. They didn't try to pressure me into getting the work done, he just said what I needed and let me on my way. My boyfriend called over to talk to the guy in charge to thank him, and now I know if I am ever in a pickle again with scheduling I have another shop I can count on. Pros: Honesty, Soda available, Clean bathroom (a big plus for me) Cons: no fast food within walking distance more

If you want it done right and HONESTLY this is the place 5/25/2008

I stopped in on a weekend but they had the doors open cleaning i guess,the manager Shawn asked me whats i needed and i proceeded to tell him what the other shop had told me was wrong with my car and how much they needed to charge me to fix my cars check engine light and stalls sometimes at stops .He told me it didnt sound like there fix and cost of fix was what my car needed and that he had seen this similar complaint before.He opened my hood sprayed something and put it back together and told me to come back during the week to see if it stopped stalling and he would look at the check engine light then.So i left without him taking any money and sure enough the car never stalled and on tuesday he fixed my check engine light for less than half of what the other shop wanted and he didnt do what they were recommending . Pros: Honest,Knowledgable Cons: Not open weekends more
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Additional information

  • Hours:

    M-F 7:30-5, Sat 8-4
  • Neighborhoods:

    South Park, Ward 5
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