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Expert Appliance Repair - 1 Reviews - 19138 County Road 42, Altoona, FL - Appliances Reviews - Phone (352) 669-6696

Expert Appliance Repair

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19138 County Road 42
Altoona, FL 32702
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(352) 669-6696
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Main categories:

Appliances , Appliance Repair

Related categories:

Home & Garden

Reviews

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I was referred to this company by lowes to fix a dryer i purchased a few months earlier. At first Dana was pleasant and helpful. I asked for a Friday appointment and she said sh...

Dryer repair request 1/20/2012

I was referred to this company by lowes to fix a dryer i purchased a few months earlier. At first Dana was pleasant and helpful. I asked for a Friday appointment and she said she would have a guy in the area on Wed. and IF he was able to stop by he would call me to make sure i was at the house, ""If he doesnt call you on Wed., then he will be there Friday at 5:00p.m"" After not getting a phone call from anyone, i called back Friday morning to confirm my 5 oclock appointment and Dana tells me, ""he wont be there at 5 today, he stopped by on Wed. and no one was home so you have to reschedule for a different time"" Confused, i tried to ask why i would need to set up new time considering i was told that if i didn't get a call he would be there Friday at 5. At that point Dana said "" Your going to have to find a new company, we aren't helping you now"" and hung up on me. I have never been treated with such disrespect by a """"professional"""" company before in my life. When i called back to speak to a manager or supervisor Dana explained that she was the owner of the company. I would HIGHLY recommend NOT using this company for ANYTHING. For the owner of a company to treat paying customers with such disrespect and such a horrible tone of voice is unbelievable. I myself started a new company and would never even consider treating any client with such disrespect. I wish there was an option to give this company ZERO stars. more
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Expert Appliance Repair

Additional information

  • Hours:

    Mon-Fri 8am-5pm
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