The place was dirty for starters.
I was charged $70 for a shampoo and style that wasn't all that good.
Then THEY canceled my pre wedding up do style the day before because they said their building going through a repair. I traveled from out of town to St. Louis and scheduled months in advance only for them to let me know when I got there that my next appointment was canceled.
I had to find a place in less than 24 hours.
Pros: good location
Cons: price, attidude, cleanliness, value, service