The first time I went to Excel Cleaners, the lady who works there didn't believe the address I gave her. Guess I didn't look Chestnut Hill enough for her. I am fairly young for this street and I have long hair. She was incredibly snotty and I looked at me cross-eyed when I gave her the address. When I picked up my suit later that week, it was expensive and not totally clean.
I tried Excel one more time (since I live so close) and had the same experience. MEAN OLD LADY!!!
Cons: Inefficient, Overpriced, and RUDE!!!