I've used Evan Conklin plumbing for a variety of jobs around my house including clearing a blockage in my main sewer line and installation of a new hot water heater. \r
A couple months ago, I called them to do some preventative maintanence on my main sewer line prior to the rainy winter kicking in. The job took under an hour and required the use of a power snake. The bill was a little higher than I expected so I called Evan and inquired about it. He provided me a thorough and reasonable explanation about the cost and when we hung up, I thought that was the end of it. Much to my surprise, he called me back about a half hour later and said that after he researched the various coupons he had posted on the internet, that they did overcharge me (an innocent oversight) and he would be sending me a partial refund. I was shocked. A tradesman actually refunding money voluntarily even after I had accepted the original explanation! This was unheard of. Not only have I always been happy with their work and staff, now I am an even bigger fan based on their honesty/integrity.