The owner is almost always there to take care of every need, the work is awesome and it seems to me the few times I've been in there the owner only hires top techs, as I've heard him in the back talking to them! Let me just tell you warranty is always better than price..hands down! My little ol' beemer is running better than ever!
Pros: EVERYTHING-even the front of the building or the "showroom" is beautiful!!