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Ets Exceptional - 10 Reviews - 10 Mount Pleasant Street, Milford, MA - Airport Transportation Services Reviews - Phone (800) 698-2322

Ets Exceptional

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10 Mount Pleasant Street
Milford, MA 01757
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(800) 698-2322
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Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA
Ets Exceptional - Milford, MA

Reviews

( 6 )
( 1 )
( 0 )
( 0 )
( 3 )

Best

I highly recommend exceptional limousine!! The driver was prompt, professional, friendly without being in the way, and even assisted with directing the attendants down the aisle! ...

Worst

We used this company for a limo service into and out of Logan Airport for an international flight. Well, while our trip into the airport was flawless, timely pickup, and drop off...

Editorial review from Citysearch 9/21/2012

Exceptional Limo not only failed to deliver reliable service, they have terrible customer service. I waited to write this review to give them a chance to call me back, but after a month, I am giving them poor ratings. more

Customer Beware 11/1/2011

We used this company for a limo service into and out of Logan Airport for an international flight. Well, while our trip into the airport was flawless, timely pickup, and drop off at the correct terminal, our return trip from the airport was another story. I sent some feedback to the company about my disappointments, I received a literal game of ""he said she said"" about my complaints. We exited the airport to where the limo chauffeurs were located with their signs, and saw no one bearing our name. Mind you we returned from a much warmer climate and arrived in a nor'easter with a couple of inches of snow on the ground and freezing rain and snow falling, while wearing summer attire. After rummaging around to locate the number for the company to see where our driver was, we are greeted by a driver walking across the parking lot saying, ""sorry, I lost track of time."" This followed by not being able to get the heat working, and the driver offering absolutely no help, totally ended my day on the wrong foot. I would not recommend this company to anyone looking for a professional and enjoyable service. It will suffice for a set of wheels to and from a location, but not much more. My additional response to my comments was that we should have noted the upgraded limo, because the one that we were supposed to have was already booked by someone else...WHAT?! Whose fault is that? And that our chauffeur did not realize (or look apparently) that our flight was an international one, and that he went to the wrong terminal! more

Great service 10/27/2011

I used Exceptional Limo for transportation on my Wedding Day. Diane was very helpful over the phone and accommodating to our requests, which included multiple pick-ups and drop-offs of varying groups. The vehicle was clean, in good shape, and what we were told we would be receiving. Our driver was friendly and helpful at all times. I recommend using their services. more

Best Limo Company in Boston!! 10/19/2011

I highly recommend exceptional limousine!! The driver was prompt, professional, friendly without being in the way, and even assisted with directing the attendants down the aisle! The company's prices are also extremely reasonable -- about half what many other local companies charge! They even gave us a discount on a town car to our hotel after the reception. I have had several friends use this company for their weddings, and they all had a similar experience. The women in the office I think her Diane was extremely professional and her attention to detail was amazing! If your looking for a limo company to handle your wedding service or to just take you to the airport Exceptional is the company for you! more

WARNING you will not get the car you ordered 9/12/2011

Warning I used these people once and it worked ....BUT we ordered a town car for our wedding and they substituted a truck and never told us ...the owner just told me "" hey Carl we can substitute any vehicle we want BY LAW ...I guess we should have told you here is 100 bucks that's all I am going to do"" So if you are planning a special event and need a special car do not use this company ...We got burned on our wedding a once in a life time event .... if you choose to use them and they show up in a truck ....do not say you were not WARNED...also the owner is the last person on this earth who will tell the truth..he kept telling me it was my fault until one of the women that worked there told me it was their mistake. more

Truley Exceptional service 6/27/2011

Thank you for being there after our flight was delayed by 4 hours .They do monitor the flights, As we had no way to contact them from the air plane. Jamie was there waiting right outside with the nice warm car since we just got back from a cruise who would thought snow in October more

Keep looking for another limo company!! 5/2/2011

Hi Eric! This is Terri, bride to be, who was interested in booking your ?09 Ford Explorer, 14 passenger, for our wedding July 3rd 3-9 pm. You remember me, if not you will as you read on. I spoke with you on Mon., April 18, 2011 after seeing the ride Sat. April 16, 2011. I inquired if it would be possible for you to accept less than 50% deposit? Immediately you told me ?it?s been booked.? Well, as of this morning my friend Kim spoke with Diane at your office. The inquiry was the same date and time going to Foxwoods. Low and behold the ride is open and less then 50% dep. would be accepted! After Kim?s call, I called and we spoke I asked ?for the owner?s name? because I wanted to send a thank-you. You were all happy to give your name when I spoke with you. Well, this is my Thank-you for everyone to view. You have done me such a BIG favor by lying I have found another company who is much more professional than yourself. Not that much more money either! For all of you who view this review?50% as a deposit is NOT the standard industry rate, as Eric claims. It?s Eric?s rate. Take the time to call around and you will find other companies who are willing to work with you and NOT LIE. To be dishonest even before the contract, in which Exceptional would NOT allow any other language except for their own means there?s something wrong. Think about changing your companies name because Exceptional you are not. Thank-you again Eric!! more

Exceptional Limo gives Exceptional service! 3/17/2011

We recently used Exceptional Limo for round trip ground transfers to Logan after receiving a recommendation from a friend. Every employee we encountered was friendly and professional from the moment we 1st called to reserve them to the minute the dropped us off on our return trip. We reserved our airport transfers by phone and had an email confirmation within 24 hours. more

Great Ground Transportation 2/18/2011

We use Exceptional Limousine for our corporate clients, when they travel to the Boston area. Their service is second to none! more

Exceptional Happy Customer 11/9/2010

Hello, I recently used your Limo service for my 21st birthday and just wanted to thank your company for the absolutely spectacular service!! I was very impressed by every aspect of the limo ride and my friends all agreed; the Limo service made the night absolutely fantastic. I appreciate the excellent customer service and kindness from our driver. I'm afraid I forget his name, but I'm sure you have my name and date of service on file so can come across his name as well. (The service was last Friday, Nov. 5th from 7:30-11:30 p.m. 14 passenger expedition limo). Anyways, just wanted to drop a note to thank you for your service, a service that speaks to the name of the company completely! It truly was exceptional. Best Regards, Brittany Young more

Truly EXCEPTIONAL Service 2/25/2010

We used Exceptional Limo to go from Wrentham to Logan. From the first phone call to the return trip, the company was professional and courteous. The drivers were on time, both at our home and at Logan to pick us up. Each driver had excellent skills and made my family feel safe. I have used other services but will now take my business only to Exceptional. I would recommend this company to anyone. Pros: Dependable, Professional more
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Additional information

  • Hours:

    M-Su 24hr
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