In an emergency after a fall & hurting my lower back, I went to him. Although my PCP would not refer me to any chiropractors, I needed this help to pop me back into shape. His receptionist, and wife/medical biller were very welcoming & comforting. Dr Granger was very personable, listened, explained his actions & goals, and did help- although not without some rough handling. I came out with some bruising but I was walking up right- so I was thankful. My mom referred me to him. She loves him. Me? - I thought he was physically too rough- but maybe that's what was needed for that condition- I'd never been in that condition before. My former (only former b/c I moved away) was gentler.