I am a student in the area and when I first tried Epic Burger, I loved it. I thought it was the greatest thing ever. The owner usually was the one ringing us up, he's a very sweet man! The cook staff worked diligently and timely. The burgers had a little bit of grease, but normal amount for a cheeseburger. And for the taste, I thought the pricing was really reasonable. I will say, I do not like big burgers, I like the really thin ones and that's what Epic Burger has.
After XMAS, everything changed. It just didn't taste the same. The burgers are now full of grease. The fries are soggy or burnt. The staff plays around constantly. Of course, it's okay to have a little bit of fun, but ever since the college students started working the front counter, it's seems to be all fun and no work. Now they are too busy goofing off to get work done. The burgers are now poorly put together, constantly sliding off the bun, getting the excess grease all over. The grease had nearly liquefied the lettuce the last time I ate there.
I am done eating at Epic Burger unless they make some changes with service and amount of grease. I really wouldn't recommend it UNLESS you like a ton of grease, soggy bun, crappy fries, and crappy service.
Not what it used to be. :(
Pros: Example: best croissants in town
Cons: very greasy, expensive, inconsiderate staff