I visited this salon twice about a year ago. At the time, they had a good stylist whose name you've probably seen on many of these reviews. She left the salon after my second visit to work somewhere else, and though she handled the situation with class and didn't say why, it wasn't hard to figure out. The owner has a pretty strong personality and while some may find her personable, I found her to be rather unprofessional. Some of the topics discussed during my first visit really turned me off (and I'm no prude!) The overall atmosphere was not relaxing or enjoyable. The work I saw done by other stylists, including the owner, seemed very average at best, considering the charge for services.
Additionally, the email specials are a nice idea, but there's no way to unsubscribe to them.