On a week's trip to the Baltimore-Washington DC area, we rented a car from Enterprise for the obvious reason that it was cheaper. But surprise! It was better as well. The employees were efficient, didn't try to do the guilt trip to push private insurance or gas which was refreshing, and there was no extra charge for the spouse to drive. The maps they provided included details for getting back to the airport car rental building as well as local radio stations. I'll give Enterprise more business in the future.