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Enterprise Rent-A-Car - 0 Reviews - 4030 George J Bean Pkwy, Tampa, FL - Motorized Vehicle Rental & Leasing Reviews - Phone (813) 396-4000

Enterprise Rent-A-Car

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4030 George J Bean Pkwy
Tampa, FL 33607
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(813) 396-4000
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Enterprise Rent-A-Car - Tampa, FL
Enterprise Rent-A-Car - Tampa, FL

Reviews

Editorial review from Citysearch 4/8/2015

The best cars and great employees. They are number one. more

Editorial review from Citysearch 3/19/2015

Picked up a car at Tampa International. Drove it to Lakeland and heard a LOUD rattling at every bump. Transmission was also shifting oddly. Traded it for another vehicle at an Enterprise in Lakeland. This one ran fine but was smaller but was in need of a good cleanup of the interior. Also passenger seat sat low, right on the floor with no adjustment possible. After a week, got a call from Enterprise stating that our car had gone missing and asking questions about the switch. Seems like maintenance and cleanliness is going downhill. more

Editorial review from Citysearch 2/16/2015

We had an Enterprise rental set for the Sarasota, FL location in mid-January for two weeks. But the airline had to reroute us to Tampa, FL after a mechanical issue caused us to miss a connecting flight. The Enterprise 800 number person assured us there were plenty of cars in Tampa and that the change would cost us only about $70 more. Unfortunately, when we arrived in Tampa, the Enterprise desk clerk told us they were completely out of cars, and had been all day! I told her that the 800-number person told us otherwise, and she proceeded to say we should never rely on what the 800-service personnel say because they don't know what the reality is ""on the ground"" in specific locations. She was very unsympathetic to our plight, and when we ask what choices we had at that point, she suggested we leave Enterprise and rent a car from another vendor down the hall to get us to Sarasota, merely one hour drive away. When we protested, she finally called a manager to check on car availability, and found that they could indeed accommodate us, but the extra charge was now going to be over $150. Now we regret that we didn't simply rent a car for one day to drive to Sarasota, pick up our regular rental car, and then return the other to Tampa, which would have cost only $50. I was left with a distinctly sour experience with Enterprise at the Tampa location, although we had always been treated well at other Enterprise locations. more

Editorial review from Citysearch 12/24/2014

Our experience was pleasant and relatively uneventful. One minor suggestion, though: in Tampa, the limited access toll roads are a little different than they are elsewhere. Rental clerks need to be fully informed about how to navigate the various toll procedures. We were told we needed to pay no tolls because the highway system uses license plate recognition and bills the registered owner. That is correct in most -- but not all -- situations. The Sunrise Bridge, for example, requires most cars to stop. License plate recognition is not used. We blew right through the toll plaza, thinking we were doing the right thing. We weren't. We should have been informed of this exception when we rented the car at Tampa Airport. more

Editorial review from Citysearch 12/16/2014

Enterprise has terrible customer service. When we returned the care, they refused to honor what they told us when we picked up the car. I would never use them again. more

Editorial review from Citysearch 12/12/2014

Staff were very professional. The car had transmission problems and roadside was helpful but the solution was to drive 2 hrs in the opposite direction and get a new vehicle and waste 5-6 hrs of our day. We returned the car and they waived the fuel charge. Very disappointed. This is the 2nd time a ford product was defective and had to return car. more
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Owner Message

  • Great Cars. Low Rates. Free Pick-up.
    With the largest fleet in North America and over 150 makes and models, Enterprise Rent-A-Car has something for everyone. And, with more than 7,000 locations throughout the United States, Canada, UK, Ireland and Germany, we're always nearby.
    Enterprise Rent-A-Car offers everyday low rates and exceptional customer service. Our fleet of rental vehicles includes a wide variety of cars, minivans, SUVs, pickup trucks, and cargo vans. We also provide free pick-up for our customers.
    Call Enterprise Rent-A-Car today or schedule your car rental online by clicking the "BOOK NOW" button located above.

Additional information

  • Hours:

    Mon-Fri 7:30am-6pm ; Sat 9am-Noon ; Sun Closed ; Open Holidays
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Northwest
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