As a VIP customer @ OpenTable, I was looking forward to try out Drago with my friends on JAN 14, 07. The restaurant was nice & warm, the hostess was great & sat us in a timely manner as we had RSVP. When I ordered a bottle of wine, our waiter came to our table & said ""we don't have that bottle, we were going to change that to this bottle now."" Without even an apology, the bottle in his hand was already open. I tasted it & ask him, do you have a brand new bottle. The waiter gave me a this look & said ""We have over 500 bottles, what do you want?"" I was in shocked & so were our friends. Our waiter was simply rude and got no manner.\r
It took 25 minutes before he took out order, then 30 minutes between salads & entrees. Of course, 3 dishes we wanted to order were out! The food was good, but the service was horrible. Many times, we had to pour ourselves with the wine & the water!!!\r
I would rather go to the Italian restaurant next door, which I dined there several times & got much better service & food.\r
Looking at the table next to us, there was 3,4 servers serving them, I then made comment to my table ""how come my Dollar is worth less than the other table Dollar?"" 10 minutes later, the service was completely different, the manager ran up & asked us if we need anything, & so the hostess?!??!\r
Later to find out, the table next to us was related to the restaurant. By then, we had already finished our meals, and the waiter tried too hard to serve us. I was so disappointed that I didn't even bother to complain with the manager.\r
Unfortunately, this was my first visit & will be my last.