The owner, Kevin, is a nice guy unless he doesn't like you for some reason. While he may have misunderstood what I said one day about the Occupy people demonstrating at a park nearby (I meant no insult!), he is not beyond having some fun, IMO, at the customer's expense. By that I mean that my last cut after about 8, or so, cuts was by far the worst. I don't know if he did it on purpose, or if it was just the same kind of poor judgement he demonstrated by not blending in my cowlick anywhere near as well as my former retired barber did over time? I feel sorry for Kevin as he never came across to me as someone who loves his work, again, like my former barber did. I went from a "cheerful time" at my former barber's shop with fun conversation to someone who is offended way too easily, IMO. For example, I said to Kevin very diplomatically after about 5, or 6, haircuts where it still looked like "a bowl was put on the top of my head" near my cowlick: "Maybe it's the way I'm combing my hair..." and he cut me off in a "huff", and smiled saying "Yes, it is." His body language, outside of his smile, said he was offended, even though I tried to blame myself, and then he quickly moved on to cutting my hair. He got offended again the last time I was there when I brushed my hair with my own brush near the end of my haircut. The only reason I did it was to avoid what appears to me to be a plastic "cooties brush". I say it that way because he doesn't keep the brush in an antiseptic solution, like my former barber in SC did with a comb. He just quickly runs it under cold water as he uses it from one head to the next. While I never got head lice or any other problem from it that I know of, here is what the Mayo Clinic says: www.mayoclinic(dot)com/health/head-lice/DS00953/DSECTION=causes -- Brushes are a "less common" way of transmittal, but it can happen. Just watching that brush being used without barbicide on other customers while I waited turned me off, but I didn't dare say anything to Kevin, or he'd be offended. I'm hoping that Kevin being easily offended is a temporary thing, and that he starts keeping all hair instruments he uses in a " Barbershop Barbicide Fungicide Virucide Glass Jar" = www.sallybeauty (dot)com/Barbicide-Jar/SBS-585016,default,pd.html?