I have been going to this salon for over two years now. I have always been very pleased with the highlighting jobs I have had done. I have yet to have my highlight turn out orange or red toned; unless that the tones which I requested. I have had my dark hair highlighted to pale/ ash colors without the problems I have encountered at other salons. Although it occasionally takes a little longer than expected to get in and out of the salon, this is more than made up for in the price you pay. The ladies who run the salon are very polite.
I also would like to add that I never have had difficulty making an appointment on short notice; the staff is very understanding of your needs and works hard to satisfy you.