I find Dr. Ahmad to be very personable, yet professional. The waits are long, but I normally try to get one of the first appts. of the day so I don't have to wait. Today my appt. was at 9:15, I did a crossword puzzle to keep myself occupied until they called me into the back. I don't care for the testing either, but I feel she knows better than I do. My last Endo did absolutely no testing, and would just call me with my lab work results. That made me feel like he didn't really care. Dr. Ahmad may have a lengthy wait time, but she is very thorough and has always taken the time to answer any questions I have or ask me about my ill husband. I'm so glad I found her! Never have I found any of her staff to be rude, like some of the other people have commented.