I had a full set of nails done at Encore about 4 weeks ago. I was charged $45 for a basic ""French Manicure"" look, which I thought was a bit much and was $10 more than I was quoted...I just sucked it up, whatever.
I went for a refill 2 weeks ago. I was quoted $10 over the phone. I went in, sat in the chair waiting for 20 min, and then it took almost TWO HOURS for Suong to complete my refills.
When I went to pay, I was charged $45 AGAIN! For REFILLS! And a super long wait when the place was empty. Do your research, ladies and gents. These people are uncaring crooks.