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Empire Heating & Ac - 5 Reviews - 1137 W Taylor St, Chicago, IL - Plumbing Contractors Reviews - Phone (312) 719-3647

Empire Heating & Ac

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1137 W Taylor St
Chicago, IL 60607
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(312) 719-3647
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Empire Heating & Ac - Chicago, IL

Reviews

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Best

My ac system broke down on a sunday around midnight. I had family visiting from out of town and it was extremely hot and humid out! I started to call around and no one was willing...

Worst

We used Empire (formerly United) for a number of years and always had great and prompt service from them. Had them come out this past weekend to check on our older air conditionin...

What used to be good is now a scam 7/14/2011

We used Empire (formerly United) for a number of years and always had great and prompt service from them. Had them come out this past weekend to check on our older air conditioning unit and were told it could be repaired or we could get a new unit because there was a sale going on. We opted for the new unit and put down $1200.00 as the deposit (which was our fault for putting that much money but we trusted them since we had them for the last several years). We were told the check would not be deposited until the unit was in however the check was cashed this past Monday. We have nothing but excuses and no-shows the last 4 days. As I write this no one is here after receiving a phone earlier today that they were on their way. I guess you can never fully trust anyone again - be sure the way I deal with people in the future will be affected by this experience. The person we have dealt with is named Mark - he has been here numerous times and has always been prompt, courteous and definitely has the technical expertise. I'm really taken back that he could be part of this scam operation. Well now it's time to file complaints as has everyone else. more

PLEASE DO NOT USE THIS COMPANY!!! 6/21/2011

Empire Heating & AC which used to be United Heating & AC is a total SCAM PLEASE DO NOT USE THIS COMPANY. We had them install a brand new AC system in our home summer 2010 and now a couple of weeks before summer of 2011 we go to turn it on and it's not cooling the house the way it used to. So we called Empire to come out and check out the new AC unit and to do the annual maintenance they never showed up for the appointment or called and now every time I call I just get viocemail. This is so frustating we spent almost $3000 on this AC unit and it's not operating properly and they won't even answer the phone to service the customer! more

Fake address, not licensed and a crook! 5/9/2011

Not even 1 Star! Do not use this person. His name is Edgar Lopez or Jose Edgar Lopez. He goes by ""Ed"". He owes us $1300.00 and this address is a UPS Store where they do not have a mailbox. They are being investigated by the Illinois Attorney General's Office, Better Business Bureau, United States Post Office and the Chicago Police Department. Email if you have questions and contact these different agencies if you have information about this crook. more

amazing service 8/13/2010

My ac system broke down on a sunday around midnight. I had family visiting from out of town and it was extremely hot and humid out! I started to call around and no one was willing to come out till monday midday. So i herd from a friend that she had a good experience with empire. So I called empire the dispatch was very friendly and said she could have a tech out to my home in less than an hour, the tech called me and said he was on his way and found and repaired the problem in less than an hour. We could finally get some sleep. Now that's amazing service thanks empire. Joann c more

Total Scam!!! 7/29/2010

Their place of business, 1137 W. Taylor is, in fact, a UPS drop box location. These guys scam the elderly and the naive into buying inferior heating and/or air conditioning equipment, most likely stolen, and do not install properly! They have no followup service. They are not real installers or dealer of heating and/or air conditioning equipment. The Better Business Bureau has numerous complaints from victims. Stay way!!! Cons: Yes They Are!!! more
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Owner Message

  • You can count on Empire Heating & Air of Chicago for fast efficient service. With our one hour response time guarantee one of our certified factory trained technicians is standing by to help you, We take on any HVAC job whether it?s residential, commercial, or industrial. We provide service and repair for:? Air conditioning units? Heating units? Ducts? FurnacesWe offer a 12 year guarantee on all new equipment. We have been family owned and operated with over 29 years experience in the industry so you can trust us with all your HVAC needs. We offer up front pricing and charge by the job not by the hour so you can always be sure there will be no surprises-our pricing are always fair.Call today for wonderful HVAC services.

Additional information

  • Neighborhoods:

    University Village / Little Italy, West Side
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