I have used EmbroidMe Bethesda on two occasions, both were professional. The first time, we were in need of caps for our law firm's political action committee. The second time was for a charitable entity, which required a sophisticated embroidery on the front of the cap. It was a travel golf event, and we wanted the Naval Special Warfare insignia embroidered on the front of the cap. They recreated that and sized it appropriately. Both times, they did a really great job.