I brought my '99 Avalon in for service and spoke with Service Writer, Terry Lewis. Terry was friendly, professional, and very knowledgeable. He was forthright about what work needed to be done and what could wait until the next visit. I was impressed with the people at the dealership. Everyone was very eager to be helpful, especially Terry. I have been a customer at Elmhurst Toyota for several years and only have my car serviced at this dealership. Their prices are competitive, especially with their specials and coupons. I am especially impressed with Terry Lewis and look forward to his expertise in servicing my vehicle whenever needed.